1.1. These General Terms of Use (“Terms and Conditions”) apply to the website www.atcosmetics.pt and must be read in conjunction with the Privacy Policy (“Policy”), available on the same website. By accessing or registering on the website, personal data may be collected and processed as outlined in the Policy.

1.2. The brand atCosmetics is owned by Fun Fashion - Cosmética, Perfumaria e Acessórios, Lda.

1.3. The User (or "You") should read these Terms and Conditions carefully and in full before accepting them. If you have any doubts, you may contact us via email at lojaonline@atcosmetics.pt.

1.4. All enquiries, complaints, suggestions or other communications regarding the use of the website must be submitted to atCosmetics via the above email and will be responded to within 8 (eight) working days.

1.5. If you do not agree with these Terms of Use, please do not use the website. By using or adopting any information made available on this website, you implicitly accept the Terms of Use.

2.1. The services provided by atCosmetics to the User are governed by these General Terms and applicable legislation.

2.2. The User expresses their acceptance of these Terms by registering on www.atcosmetics.pt (hereinafter referred to as the "website").

2.3. Registration grants access to services provided by atCosmetics under the following terms.

2.4. Registration involves filling in the necessary personal and identification details on the website and accepting the Terms and Conditions unconditionally.

3.1. Access to the services requires entering your Username and Password as defined upon registration.

3.2. The User is responsible for keeping these credentials confidential and must notify atCosmetics if there is any suspicion of misuse.

3.3. atCosmetics is not liable for accounts created or used by third parties.

3.4. The User is responsible for the accuracy and updating of registration data.

3.5. atCosmetics may update these Terms unilaterally, and continued use implies acceptance.

3.6. The User can cancel their account at any time by emailing lojaonline@atcosmetics.pt.

By using this website, you acknowledge that full security and confidentiality online cannot be guaranteed. atCosmetics is not liable for any breaches or damages resulting from security failures.

All intellectual property rights of atCosmetics are reserved. Content may not be reproduced without written consent unless otherwise stated. Some content may also be subject to third-party rights.

The website aims to provide information about atCosmetics' activity. However, it does not constitute a contractual offer. atCosmetics makes every effort to keep information accurate but cannot guarantee real-time accuracy or be held liable for decisions made based on the site’s content.

Use of the website for illegal or unethical purposes is strictly prohibited. Offences such as identity theft or unfair competition are criminally punishable.

8.1. Cookies are small text files stored on your device during website visits.
8.2. This site uses persistent cookies for a better interactive experience.
8.3. Cookies are used to remember preferences and gather analytics on site usage.
8.4. You may block cookies via your browser settings, although some features may not work properly. Learn more at www.allaboutcookies.org.

9.1. Prices are in Euros (EUR) and include VAT.
9.2. Prices may change without notice and are valid for the day they are displayed.
9.3. Promotions display the original price, the discount percentage, and the final price.
9.4. Promotional codes are not combinable with other ongoing offers.

Images are for illustrative purposes only. Product specs are the responsibility of suppliers.

10.1. Availability: If a product is unavailable, the customer will be informed and may choose an alternative or request a refund.

10.2. Delivery:

10.3. Delivery Times: Mainland: up to 3 working days. Islands: up to 15 working days.

10.4. Right of Withdrawal: Only unopened, complete items in good condition can be returned. Returns must be made within 14 days. Refunds are issued after inspection, within 15 days. Makeup items are non-returnable.

10.5. Returns: Must be requested via email to lojaonline@atcosmetics.pt within 14 days of receipt.

10.6. Product Warranty: Covers product defects, excludes misuse or external causes. Manufacturer warranties vary by brand.

10.7. Manufacturer Repairs: Products sent twice unsuccessfully will be considered abandoned after 3 months and disposed of with no refund.

11.1. Governed by Portuguese law. In the event of a dispute, customers may use the EU ODR platform or alternative dispute resolution (ADR) bodies listed at www.consumidor.pt. Jurisdiction is Lisbon West District Court.

11.2. atCosmetics is not responsible for delays due to force majeure or indirect losses.

These Terms are governed by Portuguese law. atCosmetics reserves the right to update them at any time. Users will be notified via email and asked to accept the new version.